After your purchase
We email the address used at checkout to confirm your order and request any birth details needed to prepare your reading. For live consultations, that email includes instructions for choosing an available time.
Quick answers
- Did not receive your confirmation? Check your spam or promotions folder, then contact us with the email used at checkout.
- Do not know your exact birth time? Tell us before ordering. We can explain which readings remain suitable and which chart elements may be less precise.
- Need to correct your birth details? Contact us as soon as possible, before preparation begins.
- Need to reschedule a consultation? Email us with your order details and preferred alternatives.
- Having trouble opening a PDF? We can send a fresh delivery link or attachment.
Refunds
Refund requests are handled under our Refund Policy. Contact us promptly and include your receipt or order number.
How to reach us
Email us with your order email or receipt so we can locate your purchase quickly. We usually reply within one business day.
support@astrologycareglobal.com